A Telephone Messaging Taking Services is operated by BADGER on all weekdays from 8 am to 9 pm, from 1 pm 2 pm and from 6 pm to 6:30 pm.

BADGER Full cover starts from 6:30 pm on all week days.

Extended Surgery Opening Hours

Monday: 6:30 pm – 7:45 pm (GP Consultation Hours), Please note that phone consultations are offered after 7 pm and surgery door is closed at 7 pm.

Note: Priority is given to patients who cannot attend before 6:30 pm such as working people or time students etc.

Following options are available to our patients when we are closed.

BADGER -our Out of Hour Service Provider

If you need urgent medical attention and you cannot wait until the surgery re-opens, please contact BADGER  on   0300 555 9999. This invites patients needing medical attention to ring the BADGER call centre. Incoming calls are logged onto a computer system before being put through to a clinician for assessment. BADGER also provides a home visit if needed.

Local Urgent Care Centre

Washwood Heath Urgent Care Centre, Washwood Heath Health and Wellbeing Centre, Clodeshall Road, Saltley B8 3SN

Tel: 0121 322 4310

Opening Hours 09:00 to 20:30 Monday to Sunday

(open bank holidays and weekends except Christmas Day)

Note: Please ONLY ring 999 for real emergencies like chest pain.

Out-of-hours services are generally busy so please think carefully before asking to see a doctor and only do so if you genuinely cannot wait until the surgery re-opens.

In a genuine emergency you should call 999. Chest pains and / or shortness of breath constitute an emergency.