“Plan Your Visit”


Monday9:00 — 18:00
Tuesday9:00 — 18:00
Wednesday9:00 — 18:00
Thursday9:00 — 18:00
Friday9:00 — 18:00

Non-urgent advice: Extended and Weekend Access

Patients are able to access our services when we are closed on week-days and on weekend. The weekends and extended access appointments are delivered at our local hub, called Gate Medical Centre.

Non-urgent advice: Extended Access Hub Address:

Gate Medical Centre, 38 Alum Rock Road Alum Rock Birmingham West Midlands B8 1JA. – Telephone. 0121 328 7010.
Please ask our reception staff for more details and booking.


Monday9:30 — 12:30
Tuesday9:30 — 12:30
Wednesday9:30 — 12:30
Thursday9:30 — 12:30
Friday9:30 — 12:30


Monday15:00 — 17:30
Tuesday15:00 — 17:30
Wednesday14:00 — 17:30
Thursday15:00 — 17:30
Friday15:00 — 17:30

A Telephone Messaging Taking Services is operated by BADGER on all weekdays from 8 am to 9 pm, from 1 pm 2 pm and from 6 pm to 6:30 pm.

BADGER Full cover starts from 6:30 pm on all week days.

Extended Surgery Opening Hours


Monday: 6:30 pm – 7:45 pm (GP Consultation Hours), Please note that phone consultations are offered after 7 pm and surgery door is closed at 7 pm.

Note: Priority is given to patients who cannot attend before 6:30 pm such as working people or time students etc.

Following options are available to our patients when we are closed.

BADGER -our Out of Hour Service Provider

If you need urgent medical attention and you cannot wait until the surgery re-opens, please contact BADGER  on   0300 555 9999. This invites patients needing medical attention to ring the BADGER call centre. Incoming calls are logged onto a computer system before being put through to a clinician for assessment. BADGER also provides a home visit if needed.

Local Urgent Care Centre

Washwood Heath Urgent Care Centre, Washwood Heath Health and Wellbeing Centre, Clodeshall Road, Saltley B8 3SN

Tel: 0121 322 4310

Opening Hours 09:00 to 20:30 Monday to Sunday

(open bank holidays and weekends except Christmas Day)

Note: Please ONLY ring 999 for real emergencies like chest pain.

Out-of-hours services are generally busy so please think carefully before asking to see a doctor and only do so if you genuinely cannot wait until the surgery re-opens.

In a genuine emergency you should call 999. Chest pains and / or shortness of breath constitute an emergency.

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