Our Timings

“Plan Your Visit”

Monday	08:00 — 18:30
Tuesday	08:00 — 18:30
Wednesday	08:00 — 18:30
Thursday	08:00 — 18:30
Friday	08:00 — 18:30
Saturday	Closed
Sunday	Closed

Non-urgent advice: Extended and Weekend Access

Patients are able to access our services when we are closed on week-days and on weekends. The weekends and extended access appointments are delivered at our local GP hub, called Alpha Medical Practice.

Non-urgent advice: Extended Access Hub Address:

Alpha Medical Practice, 38 Alum Rock Road, Alum Rock, Birmingham, West Midlands B8 1JA. – Telephone. 0121 328 7010.
Please ask our reception staff for more details on how to get booked.

Practice Access via AccuRx Triage

All Week Days – 08:00 am till 06:30 pm

Important Note Ref Online Consultations

Please visit our Home Page and click on the section called “Contact Us Online”. Our Online Consultations are provided using a tool called – AccuRx

What to Do When We Are Closed?

The following options are available to our patients when we are closed.

BADGER -our Out of Hour Service Provider

If you need urgent medical attention and you cannot wait until the surgery re-opens, please contact BADGER on 0300 555 9999. This invites patients needing medical attention to ring the BADGER call centre. Incoming calls are logged onto a computer system before being put through to a clinician for assessment. BADGER also provides a home visit if needed.

Local Urgent Care Centre

Washwood Heath Urgent Care Centre, Washwood Heath Health and Wellbeing Centre, Clodeshall Road, Saltley B8 3SN

Tel: 0121 322 4310

Opening Hours 09:00 to 20:30 Monday to Sunday

(open bank holidays and weekends except Christmas Day)

Note: Please ONLY ring 999 for real emergencies like chest pain.

Out-of-hours services are generally busy, so please think carefully before asking to see a doctor and only do so if you genuinely cannot wait until the surgery re-opens.

In a genuine emergency, you should call 999. Chest pains and/or shortness of breath constitute an emergency.